Campus Box Office: Ticket Information

Campus Box Office

If you are looking for a friendly and informed staff and a convenient location to help sell tickets to your events, you have come to the right place! Your customers will be able to purchase event or performance tickets on our website, on the phone, or in person with our helpful staff!  Please see the information below on prices and fees, and submit a reservation request no later than a week prior to your event!

Box Office Reservation Request

For more information about the Campus Box Office, please call 970.491.4849 or contact:

Box Office Manager
970.491.5402
lsc_cbomanager@mail.colostate.edu

For current on-sale events, please visit csutix.com.

Event Pricing & Fees

General Fees

Event Setup: $25/per event

Ticketing Fees - Box Office Printing

Number of TicketsTicketing Fees
Complimentary Tickets$0.25 per ticket
1-500$0.25 per ticket
501-1,000$0.50 per ticket
1,001+$1.00 per ticket

Ticketing Fees - Electronic Tickets

Number of TicketsTicketing Fees
0+$0.25 per ticket

Ticketing Fees - Client Provided Ticket Stock

Number of TicketsTicketing Fees
0+Free

Ticket Scanner Rental Fees (Upon Request)

E-Ticket Scanner$125 per scanner/event

Performance Box Office (PBO) Fees

This extra service provides staff outside of our typical hours to sell tickets. The rate is $16/hour per staff member.

Credit Card Service Fees

Bank Fees for Visa and MasterCard2.5% (applied to credit card sales only)

Bank fees are subject to change without notice and are calculated as a percentage of total credit card sales.

The fees charged are assessed regardless of whether a purchase is made on-line or at the Box Office.

Rush Fee – An additional $25.00 fee will be assessed if given less than 5 business days to set up the sales event

Additional Information

Payment Information

As a service to your customers, we accept Visa, MasterCard, and cash as payment for tickets. In addition to convenience for your customers, the Campus Box Office offers reasonable prices to you.

E-Ticketing

The Campus Box Office is proud to offer E-ticketing for all events. E-tickets can be sent to your customers’ email and customers can print at home. This increases the convenience and efficiency of the ticket buying process; furthermore it helps alleviate long lines at your events.

Billing Information

Ticketed events will be closed in the box office system and a payment to the client of total revenue minus fees for Campus Box Office services will be generated within 14 business days following the date of the event. Clients with CSU accounts that accept revenue will receive funds via electronic transfer (CJE). Clients without CSU accounts will receive funds via CSU check. If any event (ticketed or non) fails to generate sufficient revenue to cover the costs of Campus Box Office services, an invoice will be generated and mailed to the event contact within 7 days following the date of the event or final payment. Payment is due in full no later than thirty (30) days thereafter. The client is responsible for all Campus Box Office fees due regardless of income generated by the event.

Advertising

Please remember the following when advertising your tickets for sale through the Campus Box Office. Refer to all ticket outlets as Campus Box Office. The phone number to call for tickets is 970-491-4TIX (4849). Our website for online sales is www.csutix.com.

Ticket Count

Your event contact, unless otherwise noted, can receive an up-to-date ticket count from the Campus Box Office Manager.

Standard Event Report

Standard Event Report is included at no additional cost to the client and includes the number of tickets sold (defined by ticket status), total amount of income generated, total box office fees and total revenue to client.

Performance Box Office

We will provide extra staff (to sell tickets for an event outside of regular box office hours) at your request. Please keep in mind that if you wish to do this it will include an extra charge hourly charge per staff member.

Refunds

All ticket purchases are final. No refunds or transfers are available for any event.