Colorado State University

Campus Box Office: Ticket Information

Campus Box Office

Interested in selling tickets to an event in the Lory Student Center? You have come to the right place!

We offer ticketing services for off campus departments,  CSU departments, and student organizations.

To submit a box office reservation request for an upcoming event AND/OR for more information on our policies, continue reading below. 

Box Office Reservation Request

For more information about the Campus Box Office, please call 970.491.4849 or contact:

Box Office Manager
970.491.5402
lsc_cbomanager@mail.colostate.edu

We are currently in the process of updating our Box Office to a NEW ticketing system. There are currently no events on sale. 

Pricing and Fees

General Fees

Event Setup: $25/per event

Ticketing Fees - Box Office Printing

Number of TicketsTicketing Fees
Complimentary Tickets$0.25 per ticket
1-500$0.25 per ticket
501-1,000$0.50 per ticket
1,001+$1.00 per ticket

Ticketing Fees - Electronic Tickets

Number of TicketsTicketing Fees
0+$0.25 per ticket

Ticketing Fees - Client Provided Ticket Stock

Number of TicketsTicketing Fees
0+Free

Ticket Scanner Rental Fees (Upon Request)

E-Ticket Scanner$125 per scanner/event

Performance Box Office (PBO) Fees

This extra service provides staff outside of our typical hours to sell tickets. The rate is $17/hour per staff member.

Credit Card Service Fees

Bank Fees for Visa and MasterCard2.5% (applied to credit card sales only)

Bank fees are subject to change without notice and are calculated as a percentage of total credit card sales. The fees charged are assessed regardless of whether a purchase is made on-line or at the Box Office.

Rush Fee – An additional $50.00 fee will be charged if given less than 7 business days to set up the sales event.

Frequently Asked Questions

Who can use the Campus Box Office (CBO)?

The CBO is proud to serve any CSU department, student organization, or off campus organization run events.

How far in advance will I need to submit the Box Office reservation request form prior to the event?

Request forms must be submitted no later than 7 days prior to the event date. An additional $50.00 rush fee will be assessed if given less than two weeks to set up the sales event.  

Are ticket refunds or transfers available?

All ticket purchases are final. No refunds or official transfers are available for any event. However, guests may sell or give their ticket to someone else at their own discretion.  

What is Performance Box Office (PBO)?

PBO is a service where we provide extra staff (to sell tickets for an event outside of regular box office hours or scan in tickets at an event) at your request. Please keep in mind that if you wish to do this it will include an extra hourly charge per staff member. 

When should I use Performance Box Office (PBO)?

Please select the PBO option on the CBO reservation request form if:

  • You would like to receive a report detailing event attendance following the event, including email addresses and total ticket counts. 
  • All tickets will be issued as e-tickets. In-person sales are available the day of your event after 5:00 PM, Monday–Friday, at the Campus Information and Box Office desk. Please contact the CBO manager to discuss PBO details before submitting your reservation request form. 
  • Your event also requests ticket scanners. If you are using ticket scanners it is a requirement to use our PBO. Please note that we will charge for 30 minutes in addition to the extended hour for preparation and wrap up tasks.

Note: An additional meeting with the CBO manager is required for clients requesting a PBO. For more information, please click on the “Pricing and Fees” tab above.

Are additional options such as coupon codes, pre-sales, and email communication to attendees available?

Yes! If you are interested in these options, or have other special ideas or requests, please contact the CBO manager to discuss additional options.

Can I be provided with the total ticket counts?

Yes, your event contact, unless otherwise noted, can receive an up-to-date ticket count from the Campus Box Office Manager. Email the CBO manager at lsc_cbomanaer@mail.colostate.edu to be provided with the totals. 

How far in advance does a complimentary ticket list need to be provided to the CBO manager?

Please allow the box office 7 days prior to the event to prepare complimentary tickets. 

How are Box Office clients billed after the event?

Ticketed events will be closed in the box office system and a payment to the client of total revenue minus fees for Campus Box Office services will be generated within 14 business days following the date of the event. Clients with CSU accounts that accept revenue will receive funds via electronic transfer (CJE). Clients without CSU accounts will receive funds via CSU check.  If any event (ticketed or non) fails to generate sufficient revenue to cover the costs of Campus Box Office services, an invoice will be generated and mailed to the event contact within 7 days following the date of the event or final payment. Payment is due in full no later than thirty (30) days thereafter. The client is responsible for all Campus Box Office fees due regardless of income generated by the event. 

What payment options are acceptable to purchase tickets?

We accept Visa, MasterCard, and cash.